Tourism and Hospitality

Program Philosophy:

The Zimbabwe Open University (ZOU, s) BSc Honours in Hospitality and Tourism program is designed to develop professionals who will possess the knowledge, skills, and attitudes necessary to succeed in the dynamic and global hospitality and tourism industry. Through Open and Distance E-Learning (ODeL), we provide accessible, flexible, and high-quality education that fosters:

1.  Excellence in Service: Delivering exceptional guest experiences through courteous, empathetic, and knowledgeable lecturers and practitioners.
2. Global Perspective: Understanding the cultural, social, and economic impacts of hospitality and tourism on local and international communities.
3. Sustainability: Embracing environmentally responsible and socially conscious practices in hospitality and tourism operations.
4. Innovation: Encouraging creativity, critical thinking, and problem-solving to address industry challenges and capitalize on opportunities.
5. Professional Development: Preparing students for lifelong learning, career advancement, and leadership roles in the hospitality and tourism industry.

Program Goals:

Upon completion of the Hospitality and Tourism program, graduates will be able to:

1. Demonstrate a comprehensive understanding of hospitality and tourism principles, theories, and practices.

2. Apply management and operational skills to resolve industry challenges.

3. Analyze global trends, issues, and technologies impacting the hospitality and tourism sector.

4. Develop effective communication and interpersonal skills for diverse cultural contexts.

5. Integrate sustainable and socially responsible practices into hospitality and tourism operations.

Learning Outcomes:

Graduates of the Hospitality and Tourism program will possess:

1. Knowledge of hospitality and tourism operations, management, and marketing.
2. Critical thinking and problem-solving skills.
3. Effective communication and interpersonal skills.
4. Cultural competence and global awareness.
5. Understanding of sustainability and social responsibility in hospitality and tourism practices.

This philosophy, goals, and learning outcomes provide a foundation for a comprehensive Hospitality and Tourism program that prepares students for successful careers in the industry.